Warranty

 

KETTLESTACK Money Back Guarantee

While we reserve the right to change this policy
at any time (respecting existing purchases), Kettlestack will now
provide a money back guarantee to US domestic customers who agree

  • to a limited trial period of 10 days ,
  • that the Kettlestack(s) must be returned in saleable condition at the customer's expense
  • to obtain a PREAUTHORIZED RMA # prior to return. *
  •  shipping fees are nonrefundable ( during "free shipping" promotions the shipping price of $5/handle has been incuded in the price).

That's it. Buy  a Kettlestack, start
training, send in your testimonial and you'll never look at this
particular web page again.

*returns without an  RMA will incur a $15  per item restock fee.

What about DVD returns ?

Kettlestack only stocks the best DVDs we can
find, so it is not a matter of content. If the DVD won't play, we'll
arrange for it's return and free replacement.

 

KETTLESTACK warrantee
KETTLESTACK warrantees the Kettlestack
adjustable kettlebell handle for a period of ONE YEAR against
material and manufacturing defects under the proper and intended use of
the product.  Proper use is defined as not dropping it from high
heights and onto hard surfaces.

Weights are supposed to be dropped (once in a while) , what happens if I break the handle ?

What would happen if you dropped a solid cast iron (sorta brittle) kettlebell on a concrete sidewalk ? (Here's
an  solid KB manufacturer disclaimer against dropping them on hard
surfaces). (archived since they're out of business).

Would
the epoxy coating crack ? Would you have to pay for the cracked
sidewalk ?   Here at Kettlestack we've never seen a handle
break during hard, proper use, but this shouldn't discount the real
concern of our customers.

The problem is that we don't know if  your Kettlestack will be
dropped on carpet, grass, sand , mats or steel plating;  Whether
the handle will land dead square or with a glancing shot, from 2,6 or
50  feet. The only viable solution is for Kettlestack to meet
you half way, actually more than half way.  We'll replace the
handle for  US 10$ + shipping.* 
 However after
the first replacement, we reserve the right to identify
someone as a "terminal abuser" and decline subsequent replacements.
This replacement includes new support blades and ABS plastic grip
housing and requires the return of the original broken handle (we'll
provide a SASE).

*After almost 2 years we haven't charged anyone for a return





Also, don't try this at home!; As part of the testing we
drop  a 70lb Kettlestack 6ft onto a 500lb steel crash
plate-no padding (btw we still use this "veteran" all the time). Click
to watch.